JEFFERSON CITY, MO – Centers for Medicare and Medicaid Services (CMS) designated Capital Region Home Health in Jefferson City, Mo. a five star agency for patient satisfaction in July of 2017. This rating means Capital Region Home Health provided the best patient experience in comparison to other Medicare-certified home health care providers for the reporting period.
CMS ranks Medicare-certified agencies using a five star system with more stars indicating better quality. They publish new rankings quarterly in an effort to provide consumers with information about home health care providers and in an attempt to motivate providers to make improvements. Home health care agencies differ greatly in the quality of care and patient experience they provide. Stars for patient satisfaction are assigned based on information gathered from HHCAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems) Surveys, and they are calculated by comparing the information gathered for all agencies.
To learn more about the star ratings for home health care agencies, visit Home Health Compare at www.medicare.gov. The site allows consumers to do side-by-side comparisons for quality of care measured by clinical outcomes and patient experience for all Medicare-certified home health care.
About Capital Region Home Health
Capital Region Home Health is a hospital-based agency with Capital Region Medical Center in Jefferson City, Missouri. Capital Region Home Health was the first hospital-based home health agency in the mid-Missouri area and now serves nine counties across central Missouri. Capital Region Home Health offers a specific, outcome-oriented plan of treatment prepared in collaboration with a primary physician. As a hospital-based agency, patients can conveniently access the high-caliber resources of Capital Region’s acute care hospital. To learn more about Capital Region Home Health, visit www.crmc.org/homehealth.